These Terms & Conditions govern your access to and use of the 11phwin online casino platform. Please read them carefully before registering or placing any wagers.
You must be at least 21 years old to register and use 11phwin, in compliance with PAGCOR regulations governing online gaming in the Philippines. Age verification is mandatory.
11phwin operates in accordance with the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR). All gaming activities on this platform are subject to Philippine law.
Each player is permitted to hold only one 11phwin account. Duplicate accounts are prohibited and may result in suspension of all associated accounts and forfeiture of balances.
All bonuses and promotions offered by 11phwin are subject to specific wagering requirements and terms. Bonus abuse or exploitation of promotional offers will result in account action.
You are responsible for maintaining the confidentiality of your 11phwin login credentials. 11phwin will not be liable for losses resulting from unauthorized access caused by your failure to secure your account.
11phwin is committed to responsible gaming. Players may set deposit limits, session timers, and request self-exclusion at any time. Gambling is addictive — use these tools to stay in control.
By accessing, registering on, or using the 11phwin platform (the "Platform"), you ("Player," "User," or "you") agree to be legally bound by these Terms and Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.
If you do not agree to these Terms in their entirety, you must immediately cease using the 11phwin Platform. Your continued use of the Platform following any amendment to these Terms constitutes your acceptance of the revised Terms.
Important: These Terms constitute a legally binding agreement between you and 11phwin. Please read them carefully. If you have questions, contact our support team via live chat before registering.
These Terms apply to all services offered through the 11phwin Platform, including but not limited to live dealer casino games, slot games, fishing games, bingo, sports betting, and any other gaming or promotional services made available from time to time.
Access to and use of the 11phwin Platform is strictly restricted to individuals who are twenty-one (21) years of age or older. This age restriction is mandated by the Philippine Amusement and Gaming Corporation (PAGCOR) and is non-negotiable. By registering on 11phwin, you represent and warrant that you are at least 21 years old.
Age Verification: 11phwin reserves the right to request proof of age at any time. Accounts found to belong to individuals under 21 years of age will be immediately suspended, and any balance may be withheld pending investigation in accordance with applicable regulations.
The 11phwin Platform is intended for use by residents of the Philippines. It is your responsibility to ensure that your use of the Platform complies with the laws applicable in your jurisdiction. 11phwin makes no representation that the Platform is lawful or available for use outside the Philippines.
The following persons are not eligible to register or use the 11phwin Platform:
To access real-money gaming on 11phwin, you must create an account by providing accurate, complete, and current information, including your full legal name, date of birth, Philippine mobile number, and any other information requested during the registration process.
Each individual may hold only one (1) active account on the 11phwin Platform. The creation of multiple accounts by a single individual — whether using different names, email addresses, mobile numbers, or payment methods — is strictly prohibited. 11phwin reserves the right to close all duplicate accounts and forfeit any balances held therein.
In compliance with PAGCOR anti-money laundering (AML) requirements, 11phwin is required to verify the identity of its players. You may be required to submit a valid Philippine government-issued identification document (such as a PhilSys ID, passport, driver's license, or SSS/GSIS ID) before withdrawals are processed. Failure to complete verification may result in suspension of withdrawal privileges.
You are solely responsible for maintaining the confidentiality of your 11phwin login credentials, including your username, password, and any one-time passwords (OTPs). You must notify 11phwin immediately if you suspect unauthorized access to your account. 11phwin will not be liable for any losses arising from your failure to keep your credentials secure.
You must ensure that all information provided to 11phwin is accurate and up to date. Providing false, misleading, or fraudulent information during registration or at any subsequent time is grounds for immediate account termination and forfeiture of funds.
11phwin accepts deposits and processes withdrawals through the following payment methods: GCash, PayMaya (Maya), and Philippine bank transfers via BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank, and debit cards issued by Philippine banks. All transactions are denominated in Philippine Peso (PHP).
The minimum deposit amount on 11phwin is ₱100. Minimum and maximum deposit limits may vary by payment method and are subject to change. Current limits are displayed on the deposit page within your account.
Withdrawal requests are subject to identity verification (KYC) completion. Once verified, withdrawals are typically processed within the timeframes specified on the Platform, which may vary by payment method. 11phwin reserves the right to conduct additional security checks before processing any withdrawal.
You may only fund your 11phwin account using payment methods registered in your own name. Third-party deposits are strictly prohibited. Additionally, the use of any cryptocurrency or credit card for gambling deposits is not permitted on the 11phwin Platform, in compliance with applicable Philippine regulations.
11phwin is committed to preventing money laundering and terrorist financing. All transactions on the Platform are monitored in accordance with Republic Act No. 9160 (Anti-Money Laundering Act) and its amendments. 11phwin reserves the right to report suspicious transactions to the appropriate Philippine authorities and to freeze accounts pending investigation.
All bonuses, free bets, cashback offers, and promotional credits offered by 11phwin are subject to specific terms and conditions, including wagering requirements, minimum odds, game restrictions, and expiry periods. These specific terms are communicated at the time each promotion is offered and form part of these Terms.
Unless otherwise stated, bonus funds must be wagered a specified number of times before they may be withdrawn. The applicable wagering multiplier for each promotion is stated in the promotion's specific terms. 11phwin reserves the right to void bonus winnings where wagering requirements have not been met.
11phwin actively monitors for bonus abuse, including but not limited to: creating multiple accounts to claim bonuses multiple times, using automated software to exploit promotions, placing offsetting bets to guarantee profit from bonus funds, and any other conduct designed to circumvent the spirit of promotional offers. Accounts found to be engaged in bonus abuse will be suspended and bonus winnings forfeited.
11phwin reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice. Changes will not affect bonuses already credited to player accounts, subject to the applicable wagering requirements remaining in force.
All games available on the 11phwin Platform use certified Random Number Generator (RNG) technology or live dealer mechanics supplied by internationally accredited game providers. Game outcomes are determined independently of 11phwin and cannot be influenced by the Platform or its staff.
In the event of a technical malfunction, game error, or system failure that affects the outcome of a game, 11phwin reserves the right to void the affected game round and return stakes to the player's account. Malfunction voids all pays and plays. 11phwin will not be liable for any losses arising from technical malfunctions beyond its reasonable control.
If you believe a game result is incorrect, you must raise a dispute within seven (7) days of the relevant game round. Disputes raised after this period may not be considered. All disputes are subject to review by 11phwin's compliance team, whose decision is final subject to applicable regulatory oversight.
The following conduct is strictly prohibited on the 11phwin Platform. Engaging in any prohibited conduct may result in immediate account suspension, forfeiture of funds, and referral to the appropriate Philippine authorities:
All content on the 11phwin Platform, including but not limited to the 11phwin brand name, logo, website design, software, game interfaces, text, graphics, and promotional materials, is the intellectual property of 11phwin or its licensors and is protected under applicable Philippine and international intellectual property laws.
You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for personal, non-commercial gaming purposes only. You may not reproduce, distribute, modify, create derivative works from, or commercially exploit any content from the Platform without the prior written consent of 11phwin.
11phwin does not warrant that the Platform will be available at all times, free from errors, or uninterrupted. The Platform is provided on an "as is" and "as available" basis. 11phwin will use reasonable efforts to maintain Platform availability but does not guarantee continuous, uninterrupted access.
To the maximum extent permitted by applicable Philippine law, 11phwin shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Platform, including but not limited to loss of profits, loss of data, or loss of goodwill.
Where liability cannot be excluded by law, 11phwin's total aggregate liability to you in connection with these Terms shall not exceed the total amount deposited by you into your 11phwin account in the thirty (30) days preceding the event giving rise to the claim.
11phwin is committed to promoting responsible gaming among all Filipino players. We provide the following tools to help you manage your gaming activity:
Gambling is addictive. Know when to stop. If you feel that your gaming is becoming a problem, please visit our Responsible Gaming page immediately for support resources and self-exclusion options.
11phwin will honour all self-exclusion requests promptly. Players who have self-excluded must not attempt to re-register or circumvent exclusion measures. Doing so is a violation of these Terms and may be reported to PAGCOR.
11phwin reserves the right to suspend or terminate any account at any time, with or without prior notice, where it reasonably believes that: (a) you have breached these Terms; (b) your account is being used for fraudulent or illegal purposes; (c) you have provided false information; or (d) regulatory or legal obligations require it.
Upon termination of your account, any pending bets will be settled in accordance with the applicable game rules. Verified balances not subject to forfeiture will be returned to you via your registered payment method, subject to completion of any outstanding KYC requirements.
You may request closure of your 11phwin account at any time by contacting our support team via live chat. Account closure requests will be processed within a reasonable timeframe. Any outstanding balance will be returned to you following verification.
11phwin collects, processes, and stores your personal data in accordance with our Privacy Policy and the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). By registering on the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
11phwin will not sell your personal data to third parties. Your data may be shared with regulatory authorities, payment processors, and identity verification providers as required to operate the Platform and comply with applicable law.
These Terms shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms shall first be referred to 11phwin's customer support team for resolution. If the dispute cannot be resolved informally, it shall be submitted to the jurisdiction of the appropriate Philippine courts or, where applicable, to PAGCOR's dispute resolution process.
11phwin reserves the right to amend these Terms at any time. Material changes will be communicated to registered players via the email address or mobile number on file, or by prominent notice on the Platform. The effective date of any revision will be updated at the top of this page. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Terms.
It is your responsibility to review these Terms periodically. If you do not agree with any amendment, you must cease using the Platform and may request account closure as described in Section 11.3.
If you have any questions, concerns, or complaints regarding these Terms, please contact the 11phwin support team:
For regulatory matters, you may also contact the Philippine Amusement and Gaming Corporation (PAGCOR) directly through their official channels.
Now that you know the rules, you're ready to enjoy everything 11phwin has to offer — from live dealer tables to slots, bingo, and sports betting. Play smart, play fair.